Robert “J.R.” Usher joined Window Nation five years ago, and now is the Director of Regional Sales for the East Coast markets, serving the Baltimore-Washington Metro area, the Delaware Valley area, Harrisburg/Lancaster/York area, Charlotte and Boston markets. He brings over 15 years of sales and customer service experience within the home improvement industry.
As the Director of Sales, J.R. proactively supports the sales team, ensuring the delivery of 100% product and service satisfaction to all of our customers. He continually strives to improve upon the customer experience. From small tweaks to more substantial process improvements, J.R. consistently finds ways to exceed expectations.
J.R. has happily lived in Maryland all his life but loves traveling to warmer climates with this wife Jodi. Their trip to Bora Bora being their personal favorite, of course! J.R.’s family also includes his two labs Copper and Cali, along with serving as a foster parent to any number of pets looking for permanent homes. He is an avid Redskins, Terps, and Capitals fan.
“Speaking from personal experience, we deliver a quality product at a great price that our customers and we can be proud of. I even have our windows in my own home!”