Fulton, MD – Window Nation received a 2017 Guildmaster Award from GuildQuality for demonstrating exceptional customer service within the residential home improvement industry. The award encompasses all of their regional offices, servicing customers in Ohio, Maryland, Northern Virginia, Washington D.C., New Jersey, Delaware, and Pennnsylvania.
Since 2005, GuildQuality, an Atlanta-based third-party customer satisfaction software surveying company, has powered the Guildmaster Award to recognize and celebrate home building, remodeling, and home improvement professionals demonstrating the highest level of customer service within the U.S. and Canada.
Out of 600+ eligible applicants, Window Nation is one of 300+ businesses within the residential home improvement industry recognized by GuildQuality for consistently delivering superior customer care.
In determining which businesses received the 2017 Guildmaster Award, GuildQuality reviewed thousands of survey responses submitted by customers of Guildmaster candidates and considered two primary metrics for each candidate: the percentage of customers stating they would recommend the business to friend and the percentage of customers who responded.
Window Nation achieved a recommendation rate of 90% or above from their customers surveyed by GuildQuality.
“This is an incredible honor for us, as it’s clearly an award we earned by providing superior customer service every single day,” said Co-owner and CEO, Harley Magden. “We are proud of our entire team and grateful to everyone who chooses Window Nation for their replacement windows, doors and siding.”
For more on the 2017 Guildmaster Award and qualifications, visit www.guildquality.com/guildmaster/.
About Window Nation
Window Nation was started in 2006 by two brothers who literally grew up in the window business, learning about home improvement, customer care and the difference a quality window can make. The company provides an unsurpassed selection of premium windows, doors and siding installed by highly skilled, licensed professionals. The company has replaced over 350,000 windows in Ohio, Maryland, Northern Virginia, Washington D.C., New Jersey, Delaware, and Pennnsylvania. Learn more here.
Over 2,300 residential construction professionals rely on GuildQuality’s customer satisfaction surveying software to help them deliver exceptional customer service and get the recognition they deserve for their commitment to quality. Join GuildQuality’s community of quality today and see your company through your customers’ eyes. For more information about GuildQuality, visit www.guildquality.com.