When Attitude Leads to Gratitude

Summary: 

• Joshua Dickey is a Window Nation sales representative in Cleveland
• Increased sales because of his ambition and desire to help customers
• He is consistently given high ratings by his customers
• Recently awarded a Silver Stevie Award for Sales Representative of the Year
• Window Nation supports and encourages their employees

During his employment interview with Window Nation in 2023, Joshua Dickey asked his manager to take a chance on him. If he was willing to give Joshua the opportunity, he'd become the top sales representative in Cleveland.

His manager gave him that chance and, in just two years, Joshua worked hard to become the #4 sales representative in the entire company, surpassing nearly 400 others. 

He adopted the motto, "never be outworked," a lesson he'd learned at an early age from his father. Armed with that motivation, Joshua brought an unmatched work ethic to his new role.

Despite internal and external competition, Joshua's net sales increased by an astounding 234% in just two years. For 2024 and 2025, his net sales were above the top performers' average, and was bested by only three other sales reps (who average 7.5 years' experience at Window Nation). 

Joshua outworks and outperforms tenured salespeople, even choosing to run appointments from the most challenging lead sources. He successfully closes these leads, in 2025 achieving a 3-7% better net close than other Cleveland salespeople per source. Joshua also sold an astonishing amount of self-generated leads.

But sales figures don't tell the whole story about Joshua's success at Window Nation. 

Joshua's achievements point to the relationships he builds with customers and colleagues, too. Customers praise his thoroughness, friendly demeanor, and transparency throughout the sales process. Joshua's customer ratings are nearly perfect, with 97% giving him 5 stars. 

Additionally, he mentors younger representatives in his office, helping develop them into successful salespeople, an opportunity he sees as a privilege.

Joshua's most recent achievement was receiving a Silver Stevie Award for Sales Representative of the Year. 

This award recognizes outstanding performance, leadership, and customer service within a highly competitive national and industry landscape. This recognition reflects not only Joshua's individual achievements, but also Window Nation's commitment to excellence in sales, customer experience, and professional development.

Joshua credits his success not only to his relentless drive for improvement, but also to the incredible support he's received from managers and the trust his customers place in him. 

When it comes to what Window Nation stands for, Joshua's hard work and dedication is exemplary to not only his team and his customers, but also his dedication to his own high standards. 

If you're looking  to make the move to a company who supports, encourages, and recognizes their employees for their hard work, we'd love to have you join us. Click the link to learn more and to get started.