This is an important question. For sure. In fact, it is so important, it is one of the questions we get asked the most. The reason is obvious. Who wants to start thinking about a big remodeling project if the cost is going to be way beyond what is feasible. We get it. You want a ballpark figure. You want an estimate. You’re not asking for a detailed answer. But, at Window Nation, we’re all about the details. There are a lot of questions that must be answered when buying new windows. Some are obvious, such as size, quantity, and type. But some are not so obvious. Some have to do with style, aesthetics, and room lighting. Some bring into account your tastes and your past home improvement selections. Some focus on your specific needs in a way that will maximize your budget to get the biggest improvement for the amount you have to spend. There are a lot of details, and those details can all affect the cost that we quote to you. So, it is important to us that we get all of the details right. Here’s why:
A LOT CAN GO WRONG
If we get the measurements wrong on your window installation, your new windows aren’t going to seal properly. And, when your windows don’t seal properly, you’re going to know it. That’s why we measure our windows down to 3 millimeters, and all measurements are checked, rechecked, and checked again. The devil is in the details. There are details involved in choosing the right windows, as well. There are different types of windows, manufacturers, features, frames, installation requirements, and more. We want to get it right. We would rather send a certified specialist to you for a free, no-obligation, in-home estimate, than give you a quote over the phone. Only a design consultant is qualified to give you an exact price, and in order to give you that exact price, it is vital that they meet you in your home. We don’t want to drop the ball or overpromise and underdeliver. That wouldn’t be good for you. And it wouldn’t be good for us.
The last thing we want is to come short of your expectations. We want you to be completely satisfied with your purchase; so satisfied that you want to tell your friends and family how happy you are with your purchase; so satisfied that you’ll want to post a great review and help other folks get connected to the best window installation available. And, we know that as soon as we give you a price, you’re going to hold us to it. We understand. We’re like that too. When a price is put on the table, it is hard to not make it a part of our expectations. But, if we don’t meet those expectations, it will leave you feeling less than happy with your purchase. We don’t want that. And we’re sure you don’t want that either.
Giving you a price on windows without seeing them first is a lot like a doctor diagnosing an illness without examining the patient in person. There are a lot of details that can be missed when a doctor doesn’t meet with a patient face to face. And, in the end, their diagnosis will only be a guess, and there is a good chance that guess is going to be wrong.
THERE ARE RULES
We are members of the Better Business Bureau, and they recommend that we always give an exact price. In order to stay in high standing with them, and to make sure we always do right by you, we offer free, in-home consultations. These consultations include a detailed inspection of the area where the windows will be installed, so that we can give you an exact price, down to the penny, for exactly what you need. What you do with this information is entirely up to you. There is no obligation to buy.
When quotes are exact, there is no room for misunderstandings. And, when there are no misunderstandings, there is a greater chance that we’ll have a happy customer. At Window Nation, we’re all about making customers happy.
If you’d like to be a happy customer, reach out to us today, and let’s get started.